Metagram (“we”, “us”, or “our”) respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Billing/shipping address
- Payment details (handled securely via third-party processors)
b. Non-Personal Information
- IP address
- Browser type and version
- Time zone setting
- Referring URLs
- Pages visited and actions taken
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Communicate with you about your orders or support inquiries
- Improve our products, services, and website
- Prevent fraud and ensure site security
- Send marketing emails or offers (you can opt out at any time)
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Payment gateways, shipping partners, and IT service providers who help us operate our business
- Legal Requirements: If required to do so by law or in response to valid legal requests
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting requirements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather usage data. You can choose to disable cookies through your browser settings, although this may affect the functionality of the site.
6. Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw your consent at any time
- Object to or restrict certain types of data processing
- Complain with a data protection authority
To exercise these rights, please contact us at:
📧 Email: contact@metagram.in
📞 Phone: +91-9948112633
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you are encouraged to review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us:
📧 Email: contact@metagram.in
📞 Phone: +91-9948112633